Frequently Asked Questions
How far in advance should I order?
Please order at least one day ahead. Cakes from 2 kg need at least two days, and wedding or fully custom designs three to four days. Popular dates fill up quickly, so the earlier the better.
Can I order a custom design?
Absolutely. Build your cake in our cake builder, or send a custom request with reference photos and we will design it together. Custom orders need three to four days of notice.
Can I change the flavour?
Yes — any filling can be chosen for any cake. Every design on the site is available with each of our eight fillings; simply pick your favourite when ordering.
How many people does each cake serve?
As a guide, 1 kg serves about 4–6 guests. A 2 kg cake serves 10–12, and 3 kg is enough for 15–18. If in doubt, tell us your guest count and we will suggest a size.
Do you offer delivery?
No, we do not deliver: every order is collected from our pickup point, free of charge. We will confirm the pickup time together with your order.
Can I order a cake for tomorrow?
Often, yes — standard cakes can be ordered one day ahead, so an order placed today can be ready tomorrow. We do not take same-day orders, and cakes from 2 kg need at least two days.
How do I store my cake?
Keep the cake in the fridge at 2–6 °C in its box. Take it out 30–40 minutes before serving so the cream softens, and enjoy it within 48 hours.
How should I transport the cake?
Place the box flat in the trunk of the car — never on a seat or on a lap. Keep the air conditioning on, drive gently, and the cake will arrive just as it left us.
Do you make wedding cakes?
We do, and we love them. Wedding cakes are made to order — share your date, guest count and references, and we will design the cake together. Please allow at least three to four days; for larger weddings, earlier is better.
Do you offer catering?
Yes — dessert tables, mini desserts and macarons for events are available on request. Tell us the date and the number of guests, and we will put together a proposal.
What allergens are in the cakes?
Every flavour card lists its allergens. Our regular cakes contain gluten, milk and eggs, and some fillings contain nuts. Any cake can be ordered gluten-free for +15% to the price. Gluten and nuts are handled in the same kitchen, so we cannot guarantee any product is completely trace-free.
How do I cancel or change my order?
You can change or cancel your order up to 48 hours before pickup — just send us a message. Closer to the date the baking has usually begun, so changes are no longer possible.